People-aware Management Accountability

• Some Issues

  • Staff retention
  • Responsibility & Accountability
  • Domain knowledge
  • “Boring” work
  • Pressure
  • Skills stagnation

• Action

  • Creative remuneration
  • Devolve accountability
  • Mentoring
  • Weekly pizza-nights
    • Training
    • “Awards”
    • Process improvement
    • Partner involvement?
  • Create repeatable processes
  • Watch the home-front
  • Retain programme control

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