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Let's look at some of the possibilities:

Signature File:   Don't confuse this with signing your name.  A signature file is a way to automatically insert a miniature advertisement containing your name, address, phone numbers, fax number, e-mail address, web site address, and areas of expertise, at the end of the text in your e-mail. Following is mine:

• Polley Associates Staff Instructor for Technology
• Regional Technology Trainer for RE/MAX of Southeastern PA & DE for 2 years
• Realtor since 1987

1)  Complete a card in your address book, with all your information in it. 
2)  Go to the top of your main menu in Outlook and - Click on "Tools", "Options", ""Signature Picker", "New", Enter a name for your signature file, Click on " Next", go down to "vCard Options", Click on the down arrow, and pick your name.  From now on, whenever you use the signature file, it will add a vCard to your e-mail.

Folders:  When you receive a letter in the "snail mail" regarding one of your listings, you file it in your listing folder right!   When you receive an e-mail regarding one of your listings, it can be filed in an e-mail folder created specifically for that listing.  That listing folder would be in a folder called "Active Listings"!  Your e-mails can be organized in file folders, just like your paper files can.  Most people, after reading an e-mail, delete it, or are you one of the people that has 443 e-mails in their "In" box?.  Many of those e-mails could be "filed" for later reference.  Later on, rather than trying to remember, "Where the heck did I file that", you can use a simple "Find" function, to find that particular e-mail, based on who sent it to you, what the subject was, what text was in the message, or a myriad of other ways.

Filtering: Also, to avoid clutter in your in-box, if you so choose, e-mails fitting your description can be automatically "filtered", meaning filed, directly into the folder that you have designated.  For instance; I receive a great many newsletters.  Using filtering, they automatically get filed in their appropriate folder.  That way, when you look in your inbox, you don't have to sift through all the newsletters and junk mail to see your important messages, such as correspondence from active buyers, sellers, and co-op agents.  Here is one everyone likes.  Using filtering, you can also direct that junk mail, or that 50th joke from Aunt Margaret in as many hours, directly to the trash bin!  That's right - automatic deletion of junk mail!

Attaching files:  Attaching files to e-mails is incredibly easy.  What people typically have a hard time doing is FINDING the file they want to attach!  A lesson on Windows Exploring will make attaching files very easy to understand, and accomplish.  A side benefit of this understanding is knowing where those files you download go, where to put them, why, and how to find them.

Blind Carbon Copy(BCC):  Have you ever received an e-mail and had to scroll through 27 pages of e-mail addresses before you actually got to the message?  No fun right!  If you want to mail to a group of people, and you don't want to make that same mistake, you need to use BCC.  That way the people receiving the message will not see any of the other e-mail addresses.  Besides being a nuisance to the receiver, you're also giving them your e-mail list - not a good idea.  

Address Book:  Another thing you want to make sure you take advantage of, is the address book in your e-mail software.  You'll have all your addresses handy, and you can create groups in it as well.  Are you snail mailing your sphere of influence regularly?  If you're not, you should be.  But why spend the money on paper, envelopes, and postage, and the time stuffing envelopes, when you could be mailing some of those people the same thing, but in e-mail!

Miscellaneous tips:  

1)  Have you ever hit "send" and then regretted it?  There is an option to have that message you created go to your "Outbox" first.  That way, you can wait until you're done all your e-mail, or just until later, and then just hit your send and receive button.  That way, if you forgot to say something, or you were just a little testy in your response to someone, it's sitting there in your outbox waiting for revisions.
2)  Another whole conversation is knowing whether or not to send a message in plain text versus HTML.  That colorful signature file I posted earlier is very nice, unless someone has e-mail that is not capable of viewing it as you keyed it.  Generally speaking, if you are sending a group e-mail, you want to send it in plain text, so everyone can read it as it was meant to appear.
3)  DO NOT send large files to someone unless you have forewarned them.  Large attachments, groups of photos, or photos in formats such as ".bmp/Bitmap" images, can take a long time to download.  The recipient may not be very happy if they are forced to wait for an unusually long time to receive an e-mail from you.

As you can see, there are a great many ways to get so much more out of e-mail. Computers don't do you much good, if all you get out of them is frustration. When I meet with you for an e-mail session, when I leave, you're done. All the above will have been accomplished. The problem could be, would you remember how to use these new tools? Not to worry. I'll leave you with colorful, detailed, easy to use, "E-mail Cheat Sheets", that I've created for just this purpose! And once you are a client, I'm only a phone call away!